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Support

iBonus Limited endeavors to render its customers a unique and advanced set of services as per their business need. Because our products differ from all its greater counterparts, so we take the pride for having robust and specialized customer support structure that blends national, local and international support to maximize best results and efficiency in your business. Our customer support team is equipped with highly talented and knowledgeable professionals having advanced level of training, thus enabling us to provide exceptional customer support and meet the demands of our customer 24/7.

Being the leader in the industry, iBonus Limited offers best in class customer services that help businesses to grow faster and get resolutions for all their queries. Our intuitive user interface and robust specifications help our customers to get full-proof solutions which are efficient for their company and business. Our customer support structure is backed by sales force that ensures easy integration and robust security of your information.

To better serve you and to streamline the support requests, we at iBonus Limited have employed a support ticket system. On each support request a ticket number will be generated which will help the customers to track the progress of their query and responses online. We make available all the archives and history to our customers and help them know the present status of their support requests, but a valid email is required to avail the services of customer support online.

Our customer support team comprises thousands of highly skilled and trained professionals having years of experience smartcard payment and bonus point system. We also conduct training program regularly to bolster the experience and expertise of our support team and to keep them updated with the latest solutions for handling emergency situations that may arise in your business. Our customer support professionals make use of proactive and ongoing troubleshooting and monitoring to solve the problems of our customers efficiently.

Our customer support team ensures to support your business need at all levels and service checkpoints, right from signing up with use to detailed technical support and billing. The prime focus of our customer support structure is to ensure that all our customers always have a expert beside them to answer their queries and help them get best solution possible under any circumstances. iBonus Customer Support Service focuses on offering expert help to all the esteemed clients in need and we are known globally for our exceptional customer support.

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We have some great clients Who love us

 

Professionals from iBonus managed our project excellently and delivered all our requirements well. Online Internet Support was also available whenever required. iBonus has a highly professional attitude toward their clients and client satisfaction is their top priority.

Management, Joy Alukkas Group, Dubai, UAE

I got my Loyalty System set up and Installed from AVI Infosys and working in less than 24 hours which is an incredible feat. I am very pleased with their professionalism and the performance of their products. It is a pleasure to work with such dedicated professionals.

Khaleed Ahmed, Friends Net Cafee, Egypt

The best consultants for our project were available from iBonus 24X7 and the sales and support teams extended their support every time we needed inputs and help.

Management, Max Retail, A Landmark Group company, Dubai, UAE